You’re going to practice for a long time. Your equipment should too. Just like your car, your instruments require routine maintenance to perform at optimal levels.
We're proud to be a part of VisionOne Service Solutions - a national ophthalmic equipment service provider, offering repairs, preventative maintenance, extended protection plans, and comprehensive umbrella service policies. Get peace-of-mind with full protection, convenient and prompt service, and ongoing support. We cover equipment from most manufacturers, and our solutions enable customers to leverage the broadest coverage available in the market—and with the ease of just one phone number to call.
We cover more so you worry less.
1-888-781-4458
EXTENDED PROTECTION PLANS
Individual Protection Plans & Complete Office Coverage/Umbrella Plans
Full protection, convenient, and prompt service, and ongoing support. We've got you covered.
Individual Protection Plans
Extend the warranty on a single piece of equipment
- Full Parts, Labor, and Shipping Coverage
- Unlimited Access to Clinical Support Helpdesk
- Priority Service
- Priority Access to Loaner Equipment (subject to availability)
- Multi-Year Discounts Available
Comprehensive Umbrella Policies
One policy covers multiple pieces of equipment in multiple locations
- Hassle-Free Coverage for Your Entire Practice
- Full Parts, Labor, and Shipping Coverage
- Preventative Maintenance on All Equipment Covered
- Priority Access to Loaner Equipment (subject to availability)
- Annual Capital Equipment Assessment
REPAIRS & PREVENTATIVE MAINTENANCE
Equipment Repairs, Chair Upholstery, Lane Tune-Ups, Phoropter Cleanings
Lane Tune-Ups and Phoropter Cleanings
Lane Tune-Up
- Chair/Stand, Sit Lamp, Keratometer, BIO, Acuity System, Hand Instruments
- Comprehensive multi-point inpection checklist; comprehensive cleaning & calibration
Phoropter Cleaning
- Complete functional performance check against OEM specifications by certified technicians
- Align cylinder lenses, cross cylinder lens axis and readout scales
- Cleaning & lubrication of all moving parts
- Repair and replacement of all worn parts
PRACTICE MOVES
Relocation Support
Not sure who to trust to move your expensive equipment? Whether you are opening, relocating, remodeling, or closing a practice, we can help. We pack, transport, store, and reinstall/recalibrate equipment for doctors.
SUPPORT
CLINICAL SUPPORT
Advanced Technology Support
Our Clinical Support Team is here to provide you with remote support and training on your advanced technology products. These Lombart experts are a valuable resource for you on the mechanical, operational and clinical aspects of these devices. Take advantage of this valuable resource and learn how you can fully benefit from the full capabilities of your investments—a service available to you that you won’t find anywhere else! You can even schedule an online training session for a time that works best with your schedule. From setting up your review stations and training your staff on acquisition to reviewing basic or advanced software capabilities, our team is ready to help you.
CUSTOMER SERVICE
We’re here when you need us
We have a dedicated team of trained Customer Service specialists ready to assist you with any questions or information you may need. Our team can fill, update, and process orders, schedule service, and connect you with your Territory Sales Manager or Clinical Support experts for technical assistance. Questions about your equipment? Need a replacement bulb but not sure which one to get? Have a generic question? Our Customer Service team can help.
