Employment Type: Full-Time

Location: Denver, CO 80203

Benefits Offered: Medical, Vision, Dental, 401K

Lombart Instrument is the largest authorized distributor in the United States of diagnostic instrumentation for the eyecare industry. We have an opening for a customer-focused individual to join our team as a Field Service Technician. In this role, you will perform set-up and installation, preventive maintenance, emergency maintenance and troubleshooting on a variety of electronic, mechanical, and computer based medical equipment. Most of these services are performed in the field at our client's location.

Job Responsibilities:

  • Provide installation and commissioning services of newly purchased equipment at customer facilities
  • Provide service and support to customers including preventative maintenance, troubleshooting and repair, both in-house (10%) and on-site (90%)
  • Deliver world-class customer service to all customers with professionalism
  • Team with Sales to meet customer requirements
  • Coordinate business information between customers, sales, and other associates
  • Submit all paperwork in a timely and professional manner
  • Maintain a close professional relationship with all internal/external customers
  • Participate in developing and maintaining a sense of teamwork within the service department
  • Seek and participate in training to improve technical and professional skills


Job Requirements:

  • Minimum of 2 years of experience with electro/mechanical repair and troubleshooting
  • Minimum High School diploma or GED required
  • Able to handle the physical requirements of loading, unloading, and moving of equipment up to 100 lbs required
  • Experience with electronics (computer) repair a plus
  • Previous experience with diagnostic tools and equipment
  • Must have an active and valid US driver's license
  • Ability to pass a background check and drug screening
  • Self-starter (the ability to work unsupervised)
  • Proficient in Microsoft Office or similar business software/applications.
  • Willing to travel approximately 65% of the time
  • Excellent communications skills to interface with customers and coworkers
  • Willingness to seek and participate in training to improve technical and professional skills
  • Team player

 

About Lombart Instrument:

Founded in 1979, Lombart is the largest independent, value-added distributor of ophthalmic instruments to ophthalmologist and optometrist practices in the U.S. It has been the #1 player in the segment since 1987 and has the strongest brand recognition amongst its peers. The Company sells the broadest range of products from top suppliers which allows Lombart to outfit an exam room under any budget.